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Applies To: Windows Server (Semi-Annual Channel), Windows Server 2016
This topic for the IT professional describes how to create a Microsoft Key Distribution Service (kdssvc.dll) root key on the domain controller using Windows PowerShell to generate group Managed Service Account passwords in Windows Server 2012 or later.
Domain Controllers (DC) require a root key to begin generating gMSA passwords. The domain controllers will wait up to 10 hours from time of creation to allow all domain controllers to converge their AD replication before allowing the creation of a gMSA. The 10 hours is a safety measure to prevent password generation from occurring before all DCs in the environment are capable of answering gMSA requests. If you try to use a gMSA too soon the key might not have been replicated to all domain controllers and therefore password retrieval might fail when the gMSA host attempts to retrieve the password. gMSA password retrieval failures can also occur when using DCs with limited replication schedules or if there is a replication issue.
Note
Oct 12, 2016 For test environments with only one DC, you can create a KDS root key and set the start time in the past to avoid the interval wait for key generation by using the following procedure. Validate that a 4004 event has been logged in the kds event log. To create the KDS root key in a test environment for immediate effectiveness.
Deleting and recreating the root key may lead to issues where the old key continues to be used after deletion due to caching of the key. The Key Distribution Service (KDC) should be restarted on all domain controllers if the root key is recreated.
Membership in the Domain Admins or Enterprise Admins groups, or equivalent, is the minimum required to complete this procedure. For detailed information about using the appropriate accounts and group memberships, see Local and Domain Default Groups.
Note
A 64-bit architecture is required to run the Windows PowerShell commands which are used to administer group Managed Service Accounts.
To create the KDS root key using the Add-KdsRootKey cmdlet
On the Windows Server 2012 or later domain controller, run the Windows PowerShell from the Taskbar.
At the command prompt for the Windows PowerShell Active Directory module, type the following commands, and then press ENTER:
Add-KdsRootKey -EffectiveImmediately
Tip
The Effective time parameter can be used to give time for keys to be propagated to all DCs before use. Using Add-KdsRootKey -EffectiveImmediately will add a root key to the target DC which will be used by the KDS service immediately. However, other domain controllers will not be able to use the root key until replication is successful.
For test environments with only one DC, you can create a KDS root key and set the start time in the past to avoid the interval wait for key generation by using the following procedure. Validate that a 4004 event has been logged in the kds event log.
To create the KDS root key in a test environment for immediate effectiveness
On the Windows Server 2012 or later domain controller, run the Windows PowerShell from the Taskbar.
At the command prompt for the Windows PowerShell Active Directory module, type the following commands, and then press ENTER:
$a=Get-Date
$b=$a.AddHours(-10)
Add-KdsRootKey -EffectiveTime $b
Or use a single command
Add-KdsRootKey -EffectiveTime ((get-date).addhours(-10))
See Also
This document walks you through the steps on integrating Desktop Central with ServiceDesk Plus. The first and foremost step is generation of an authentication key, also known as the API key. This authentication key is used for authenticating Desktop Central - ServiceDesk Plus integration. Any communication between Desktop Central and ServiceDesk Plus will be validated based on the authentication key. Here's how authentication key can be generated in Desktop Central and ServiceDesk Plus:
Note: API key is mandatory to secure communication between both the servers and should be generated in Desktop Central server and ServiceDesk Plus server, separately.
Generation of an authentication key
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Note: The following steps are applicable only for customers who are running Desktop Central build 90109 or above and ServiceDesk Plus build 9033. If you are using an instance running on a build number lesser than the specified numbers, upgrade to the latest build to proceed with the integration.
API key generation in Desktop Central
An API key should be generated in Desktop Central and updated in ServiceDesk Plus. This will authenticate any communication from Desktop Central server to ServiceDesk Plus server.
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- Authentication key can be created only for the logged on user and this user should have administrative privileges.
- Login to Desktop Central web console using admin credentials > Admin tab > Integrations > API key generation.
- Against the user name, under Action column, click Generate to generate the API key and copy the generated key. This key should be updated in ServiceDesk Plus server for the integration to work.
- Navigate to Admin tab from ServiceDesk Plus console > Integrations > DesktopCentral > paste the copied API key under DesktopCentral - Server Configuration.
- Click Test Connection and Save to verify if the communication has been established.
- Login to ServiceDesk Plus web console using admin credentials.
- Generation for a new technician:
- Navigate to Admin tab > Users > Technicians > Add new technician.
- Furnish technician details such as personal details, employee details, contact information, cost details, department details, assign group(s) for the technician and select permissions by choosing an appropriate project role for the technician.
- The next step is to enable login for this technician by providing login details such as name, password and domain. Also, enable administrator privileges (SDAdmin) by choosing the appropriate checkbox.
- Under API key details, either generate or regenerate the API key.
- Generation for an existing technician: If you want to generate authentication key for an existing technician, edit the technician details and generate the API key under API key details.
- Generation for currently logged on technician: If you want to generate authentication key for currently logged on user, click on the user icon from top-right corner of the console and click API Key Generation or Personalize -> API Key Generation.
- Copy the generated key and this key should be updated in Desktop Central server for the integration to work. Navigate to Admin tab from Desktop Central console > Integrations > ServiceDesk Plus settings > ServiceDesk Plus details > paste the copied API key > Save.
You have successfully generated API key in Desktop Central and established communication with ServiceDesk Plus server.
API key generation in ServiceDesk Plus
An API key should be generated in ServiceDesk Plus and updated in Desktop Central. This will authenticate any communication from ServiceDesk Plus server to Desktop Central server.
You have successfully generated API key in ServiceDesk Plus and established communication with Desktop Central server.
Here is a quick video on how to perform the integration: Linux generate ssh key script.